T
Tom Rose
Guest
I have been using a SEB rest for a couple of years now and I am very pleased with it. The return to battery is amasing!
Recently, during practice, I noticed that the joy stick was rotating and also moving in and out about 1/4". I sent an e-mail to Paul Schmidt, the U.S. distributer, telling him of the problem and asking for a possible solution. I thought that a locking screw had come loose inside the unit.
Paul said that it was most likely an epoxy connection that had failed and that he would send me a replacement top if I agreed to send him back the failed unit. It was an offer that I could not refuse. Three days later, I had a package from Paul with the replacement top by USPS. I promptly repackaged the bad unit and returned it to him.
What great service! He did everything that he said he would do and quickly. I did not expect such prompt service. The replacement top works like a jewel and I am back in business.
If you are looking for a SEB rest or accessories I would highly recommend doing business with Paul. His contact number is 330-684-2596 or coyote@zoominternet.net.
Tom Rose
Recently, during practice, I noticed that the joy stick was rotating and also moving in and out about 1/4". I sent an e-mail to Paul Schmidt, the U.S. distributer, telling him of the problem and asking for a possible solution. I thought that a locking screw had come loose inside the unit.
Paul said that it was most likely an epoxy connection that had failed and that he would send me a replacement top if I agreed to send him back the failed unit. It was an offer that I could not refuse. Three days later, I had a package from Paul with the replacement top by USPS. I promptly repackaged the bad unit and returned it to him.
What great service! He did everything that he said he would do and quickly. I did not expect such prompt service. The replacement top works like a jewel and I am back in business.
If you are looking for a SEB rest or accessories I would highly recommend doing business with Paul. His contact number is 330-684-2596 or coyote@zoominternet.net.
Tom Rose