Good customer Service

D

davidshobby

Guest
I recently ordered two dial indicators from Grizzly. One had .001 registation marks and the other had .0005 registratioon marks. As I was examining them I noticed that the .0005 DI had no sliding reference points that were pictured in the catalog. I e-mailed Grizzly and noted that the sliding points were missing. I asked for them to send me the points and I would install them as replacement parts. They responded in less than 24 hours, said that they were sending me out a new one and there was no need to send back the item that was missing the sliding reference points. They said to dispose of it as I saw fit. Man you can't beat that. They are the best in CS for my money.
 
Back
Top