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Thread: Refused @ UPS

  1. #1
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    Nov 2006
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    Augusta, Maine & Palm Coast, Fl
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    Refused @ UPS

    I made an attempt to send a rifle back to a manufacturer this afternoon using the UPS pickup label provided by the manufacturer and was refused. The Employee there said he could not accept the package without the company's license. Where did I go wrong here? Is the pick up slip only for pickup? Have rules changed as to the shipping of firearms?

    Pete

  2. #2
    Join Date
    Dec 2017
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    514
    call and arrange for at home pick up or take to the local terminal.
    "stores" cannot handle firearms, COMPANY POLICY of an anti gun company

  3. #3
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    Feb 2003
    Location
    Fresno
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    We have a UPS terminal in the city where I live. The employees have always been very professional and helpful. I have shipped two rifles that I sold from that location to FFLs and they have never asked to see any documentation, although I had taken the precaution of having it with me the first time. Before I used UPS I checked what my cost would have been using USPS or Fedex and they were more expensive. My rifles arrived in good shape. I credit this to my overkill packaging scheme. I use a factory box with another, larger box around it, with material between, with the whole thing well taped. For shipping where I am going to get the rifle back, I bought an inexpensive hard case and took care to preserve the cardboard box that it came in, since there is a ten dollar charge for cases that are not in cardboard. I marked it on all sides in big letters, using a large marker to only cut tape and not the box so that it can be reused for shipping. That worked very well. You may remember the Remington trigger recall that required rifles to be returned. UPS did that job, so they are very used to handling rifles. No, I do not work for or have any business relation with UPS.

  4. #4
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    What I neglected to say

    was I drove 28 miles to the UPS Depot! Sorry, I should have included that. The employee was way to nice in his refusal and Way too nice when I called him an As---H--e. I asked for the name and number of his supervisor, He gave me a name and the 800 India service center number.

    Its not bad enough UPS is solely responsibly for charging us HAZMAT charges but they have gotten worse over time. If sending this to the Manufacturer had been on my dime, it would have been with USPS. I've never had a problem with USPS. I don't know why more people aren't upset about UPS and the costs of freight in general. We simply roll over and accept anything we must to receive things! Makes me crazy!

    Pete
    Last edited by Pete Wass; 01-08-2019 at 05:34 PM.

  5. #5
    Join Date
    Apr 2017
    Location
    Ames, Iowa
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    408
    Technically you don't need an FFL to send a firearm as long as it doesn't change ownership. UPS always tries to give people grief. Best thing is to have them pick it up at your location. I was shipping a few components to build a rifle with. I had everything packed and hied my butt over ta FEDEX. Turned out Joe Doe was in their system as Joe Doe Gunsmithing. The lady gave me grief, but ended up taking it. Worse was when it got there the "contract" carried had the wrong addy on the delivery ticket so Mr. Doe's wife had to chase em all over town to get the package. Even worse was them leaving a $3K package on my doorstep and not even ringing the doorbell.

  6. #6
    Join Date
    Sep 2011
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    161
    Quote Originally Posted by Pete Wass View Post
    was I drove 28 miles to the UPS Depot! Sorry, I should have included that. The employee was way to nice in his refusal and Way too nice when I called him an As---H--e. I asked for the name and number of his supervisor, He gave me a name and the 800 India service center number.

    Its not bad enough UPS is solely responsibly for charging us HAZMAT charges but they have gotten worse over time. If sending this to the Manufacturer had been on my dime, it would have been with USPS. I've never had a problem with USPS. I don't know why more people aren't upset about UPS and the costs of freight in general. We simply roll over and accept anything we must to receive things! Makes me crazy!

    Pete
    So did you call and find out what they have to say???

    And a little note about hazmat. It aint cheap!!!!! Each truck driver has to have a hazmat endorsement. Who pays for that? They have to have people trained to inspect the hazmat paperwork that companies fill out. That training alone is not cheap and required yearly. So UPS and FEDEX and all the other freight companies pay for this and not the driver or employee. So the HAZMAT fees are not soley UPS fault.

  7. #7
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    Augusta, Maine & Palm Coast, Fl
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    My complaint with Hazmat

    Quote Originally Posted by mrspradlin View Post
    So did you call and find out what they have to say???

    And a little note about hazmat. It aint cheap!!!!! Each truck driver has to have a hazmat endorsement. Who pays for that? They have to have people trained to inspect the hazmat paperwork that companies fill out. That training alone is not cheap and required yearly. So UPS and FEDEX and all the other freight companies pay for this and not the driver or employee. So the HAZMAT fees are not soley UPS fault.
    is the items are simply mixed in with all the rest of the freight. So, they get trained. It costs them once. We pay damn dearly every time an item get shipped to us. Sorry, I can't feel bad for the Evil Empire. As usual, the consumer takes it in the shorts.

    Pete

  8. #8
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    I will call for a pickup

    Quote Originally Posted by antelopedundee View Post
    Technically you don't need an FFL to send a firearm as long as it doesn't change ownership. UPS always tries to give people grief. Best thing is to have them pick it up at your location. I was shipping a few components to build a rifle with. I had everything packed and hied my butt over ta FEDEX. Turned out Joe Doe was in their system as Joe Doe Gunsmithing. The lady gave me grief, but ended up taking it. Worse was when it got there the "contract" carried had the wrong addy on the delivery ticket so Mr. Doe's wife had to chase em all over town to get the package. Even worse was them leaving a $3K package on my doorstep and not even ringing the doorbell.
    Should have done that in the first place but I want it gone NOW. Silly me! What baffled me was even though the box had one of their generated pick up labels on it, they refused or wonder boy refused it. We'll see if the driver does. I have shipped guns a number of other times at other UPS dopes without a question.

    Pete
    Last edited by Pete Wass; 01-08-2019 at 11:25 PM.

  9. #9
    Join Date
    Sep 2011
    Posts
    161
    Quote Originally Posted by Pete Wass View Post
    is the items are simply mixed in with all the rest of the freight. So, they get trained. It costs them once. We pay damn dearly every time an item get shipped to us. Sorry, I can't feel bad for the Evil Empire. As usual, the consumer takes it in the shorts.

    Pete
    Thats fine.
    But I beg to differ since I tend to deal with this.
    But keep on believing.

  10. #10
    Join Date
    Oct 2014
    Location
    Manhattan & Sag Harbor, N.Y.
    Posts
    478
    The franchise stores typically will not take a firearm or anything insured for more than $1,000.00. There is a high coverage rate form. I know the local FedEx and UPS Drivers that cover my area and sometimes even flag a truck down when it is out making deliveries. Give my package to the driver and he or she scans it in and gives me a receipt. I weigh, pack, pre-pay the freight and print the label at home.

    I wonder how some of the retailers give both good sale prices and free freight and hazmat fees on orders at certain times. Wonder if they cut a deal with the shipper letting them know that the volume will be way up and get them to waive the fee or contribute to a reduction.

    Bob
    Last edited by rkittine; 01-09-2019 at 08:46 AM.

  11. #11
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    Nov 2006
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    Augusta, Maine & Palm Coast, Fl
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    Diversity of opinion

    Quote Originally Posted by mrspradlin View Post
    Thats fine.
    But I beg to differ since I tend to deal with this.
    But keep on believing.
    is what makes America a great country.

    Pete

  12. #12
    Join Date
    Nov 2006
    Location
    Augusta, Maine & Palm Coast, Fl
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    Not so many years ago

    Quote Originally Posted by rkittine View Post
    The franchise stores typically will not take a firearm or anything insured for more than $1,000.00. There is a high coverage rate form. I know the local FedEx and UPS Drivers that cover my area and sometimes even flag a truck down when it is out making deliveries. Give my package to the driver and he or she scans it in and gives me a receipt. I weigh, pack, pre-pay the freight and print the label at home.

    I wonder how some of the retailers give both good sale prices and free freight and hazmat fees on orders at certain times. Wonder if they cut a deal with the shipper letting them know that the volume will be way up and get them to waive the fee or contribute to a reduction.

    Bob
    a lot of people offered free freight, That was before the multiple freight hikes over the years, you know, those times when the price of fuel goes through the roof and we say OK, it's just for now BUT the freight rates never come down, ever! I am thinking high volume shippers get bulk rates by weight so they can sell things at an affordable price and the seller isn't using "Freight" as a profit center. It is against my principals to pay more in freight for the delivery of an item than the item costs. Like a friend says he can't bear to throw away a returnable bottle and why I search out the lowest possible cost gasoline, it's the principal, not the cost. Also I know of a guy, actually have met him, who drives a semi for Walmart who claims he makes over $100 K per year. I don't begrudge him or anyone else of whatever they are able to earn but a truck driver, $100 K???

    Pete

  13. #13
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    Nov 2006
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    Augusta, Maine & Palm Coast, Fl
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    Just keeps getting better!

    just called and scheduled a pickup. Had to pay $10.40 to have the driver stop by to pick up their prepaid package. Ain't America a great country?

    Pete

  14. #14
    Join Date
    Aug 2005
    Posts
    758
    truck driver - 100K not unusual any more- over the road long haul. Consider than Maintenance engineers ( janitor) are in the 50k class in some areas. Fancy High rise condo in little old Milwaukee WI about 15 years back $750/mo condo fee. Same place now is $1500/mo condo fee. These units are not rental or lease units.

  15. #15
    Join Date
    Oct 2013
    Posts
    76
    Quote Originally Posted by Pete Wass View Post
    a lot of people offered free freight, That was before the multiple freight hikes over the years, you know, those times when the price of fuel goes through the roof and we say OK, it's just for now BUT the freight rates never come down, ever! I am thinking high volume shippers get bulk rates by weight so they can sell things at an affordable price and the seller isn't using "Freight" as a profit center. It is against my principals to pay more in freight for the delivery of an item than the item costs. Like a friend says he can't bear to throw away a returnable bottle and why I search out the lowest possible cost gasoline, it's the principal, not the cost. Also I know of a guy, actually have met him, who drives a semi for Walmart who claims he makes over $100 K per year. I don't begrudge him or anyone else of whatever they are able to earn but a truck driver, $100 K???

    Pete
    It's a occupation governed by supply and demand.

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