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amamnn
03-12-2010, 08:08 PM
This may not be news to some, but it was to me and recently and it pissed me off a LOT!!! Apparently Fedex is subcontracting some of their deliveries to USPS--for the uninformed--that is the new name of the post office when you select shippers for an online order.

Recently, I ordered two items--one was not firearm related but it WAS fedex. USPS and UPS were options for shipping and the UPS was the same price as FEDEX but---------------------------USPS was CHEAPER---but took a lot longer.


I was amazed when the FEDEX shipment #1 took 2 days longer to arrive here (WA state) than ever before and it came via my rural route postal carrier, who informed me that this was nothing new........................fast forward to the latest shipping outrage from FEDEX--watching the tracking information I see that my order from a supplier of ultrasonic gun cleaning solvent has been pushed back SEVERAL days and given to USPS. I paid for FEDEX service-- I had the option of paying less for USPS "service" but opted for the more expensive FEDEX "service" what I got was USPS "service."


Until and unless this practice is stopped I am informing any retailer with whom I deal online that I will not complete any order that leaves me no option but FEDEX. I urge you to do the same.

mwezell
03-12-2010, 08:29 PM
UPS does it too. --Mike Ezell

docsleepy
03-12-2010, 08:55 PM
Ah, the joys of capitalism. I happen to be in favor of capitalism. If you like the service the shipper gives you, use them; if not, don't! Now that you know the shipper has changed their practice, you can re-adjust.

At least they can make the choice, rather than having to follow the dictates of some government official!

HovisKM
03-12-2010, 09:13 PM
USPS contracts with both Fedex and UPS, they have for several years. It's not suprising that in some areas. Fedex would contract with USPS to deliver some of their packages. Nothing new in modern industry and services.

Hovis

abintx
03-12-2010, 09:29 PM
I ALWAYS ask for USPS. It's MUCH cheaper and in many cases faster than those other guys.

I recently ordered a F/L sizing Die from Gunstop Reloading Supplies [Gunstop.com] in Minnetonka, Minnesota on a Tuesday afternoon around 1:00 P.M via their normal mailing method [which in this case was the small USPS flat rate box for around $4.60]. The package ... believe it or not ... was sitting on my doorstep at 12:30 P.M. Wednesday afternoon !!!! From Minnetonka, MN to Austin, TX in less than 24 hours!

I called to thank Gunstop for the great service. They said, "Thank the Postal Service, they're the ones who got it to you so fast, besides ... from Minnesota to Texas it's all down hill!" :D :)

Melvin Calliham
03-13-2010, 05:03 AM
I mailed a money order from SC to WA Priority Mail with delivery confirmation on March 4. As of yesterday,March 12, it had made it to TX !!!!!
MC

greg
03-13-2010, 06:45 AM
USPS contracts with both Fedex and UPS, they have for several years. It's not suprising that in some areas. Fedex would contract with USPS to deliver some of their packages. Nothing new in modern industry and services.

Hovis

to happen in more rural delivery areas were fedex just doesn't have a large number to deliver on any given day or during certain periods. They slough it off to the PO which, say what you may, delivers regularly. I use nothing but USPS if I am shipping a long gun for repair. NO HASSLES

torjy
03-13-2010, 06:59 AM
Not sure of the level of service in the rest of the country but in my area of N FLA Fedex is terrible. In the last year I've had 2 packages disappear which Fedex claims were delivered to a person at the door. I now avoid their service even if it costs extra and get much better results from UPS or the post office. Oh, good luck if you ever file a claim with Fedex . . .

Joe Maisto
03-13-2010, 07:20 AM
Whatever I ship out goes USPS. I stopped using UPS because of their rates, especially shipping to another country. Rates are more than double when doing this. However, it should be noted - you cannot track with USPS as you can with the others. Even so, I have never had a customer complain about the service or a package getting lost.

Rustystud
03-13-2010, 08:34 AM
I sent a very well packaged custom rifle to a customer in Maryland.

The package looked like it was run over by a truck.

The custom target rifle was bent at the tenon action juncture where when a yard stick was put along the outside edge there was a 3 inch gap in the middle.

I had taken out $3,600.00 of their insurance. I filed a claim and 9 months later they still had not made a settlement. I even sent a restricted delivery letter to the President of the company without a reply.

Not until I began a civil action against the company and subpoena started arriving did they pay up for the damages.

I closed my company account with them and throw rocks at their trucks when they drive by.

I tell my customers that I will not receive a package from FEDEX that requires a signature and the package will be returned to them.

My shop is in one location and my day job is in another. So I am not their to sign for the packages. I have to drive 80 miles to go pick them up.

Now the USPS has closed their post office on Saturdays in my town.

UPS is not much better but they allow me to pick up from their terminal locally.

Nat Lambeth

Joe Maisto
03-13-2010, 09:24 AM
I sent a very well packaged custom rifle to a customer in Maryland.

The package looked like it was run over by a truck.

The custom target rifle was bent at the tenon action juncture where when a yard stick was put along the outside edge there was a 3 inch gap in the middle.

I had taken out $3,600.00 of their insurance. I filed a claim and 9 months later they still had not made a settlement. I even sent a restricted delivery letter to the President of the company without a reply.

Not until I began a civil action against the company and subpoena started arriving did they pay up for the damages.

I closed my company account with them and throw rocks at their trucks when they drive by.

I tell my customers that I will not receive a package from FEDEX that requires a signature and the package will be returned to them.

My shop is in one location and my day job is in another. So I am not their to sign for the packages. I have to drive 80 miles to go pick them up.

Now the USPS has closed their post office on Saturdays in my town.

UPS is not much better but they allow me to pick up from their terminal locally.

Nat Lambeth


Nat;

If this experience were on the front page of USA today, be assured they would change policy. What a horrible story. It had to cost you out of pocket to begin proceedings as well...

Greyfox
03-13-2010, 09:28 AM
I ship packages with FedEx on an almost daily basis. Most of these packages have a value of $100 or less and cost $10-15 to ship. It's true that in many rural locations both FedEx & UPS contract with a USPS rural carrier to deliver. Otherwise the cost of delivering one package to an address 15-20 miles from a town with a population of 1000 would be out of sight.

Over the past 10 years, I've had to file less than a dozen claims for loss or damage. Only one was held up. This was for a custom barrel that disappeared between Memphis & Jackson MS and has never turned up. I had to prove the cost & value of the barrel even though I had insured it for the valued amount. I got my money.

In the past two months, I've had two packages badly damaged. I recieved checks for the full valued amount about one week after I filed the claim.
I've found that most of the problems come from the local delivery person in a given area. There is little you can do about that whether it's a commercial carrier or a USPS employee. Getting pissed at FedEx or UPS because an employee is a screw up is non-productive. If it's company policy you don't like, that's another issue. The fact is, we can't hand deliver our stuff all over the country. Relax, have a beer and get over it.

Rick

John S
03-13-2010, 09:36 AM
I can not begin to list the problems we have had with fedx delivery. We have complained about the drivers without any results.

Our local UPS drivers are very nice.

No problems with USPS.

Rustystud
03-13-2010, 09:59 AM
What is even sadder is the NSSF has allowed FEDEX become one of their endorsed companies.

Yes, I went out and bought my customer a brand new action and new custom barrel and re chambered it and sent it to him via UPS this time. I had a wad of my own cash outlayed until the settlement. I am still was out a couple hundred dollars and about 10 months worth of time and heart ache and stress.

In my opinion Fedex sucks. Sorry if this offends anyone.

Nat Lambeth

VaniB
03-13-2010, 10:07 AM
When it comes to long arms, I think anybody that ships a rifle in a cardboard box is looking for trouble. Many years ago a seller insisted that I pay him the cost of a plastic gun case and the resulting extra shipping costs due to the weight. That rifle was shipped UPS with an outer cardboard sleeve, but the plastic case was still badly cracked. The rifle avoided damage. Another example; Soon after that, I had a $1,600 Colt AR15 arrive with the front post sticking out of the double cardboard box. Lesson well learned!

Now, a $25 plastic case and the extra $20 shipping weight is the only way I'll ever ship a rifle. Also, the only way I ship a barrel is to cut two wooden end plugs for the box it ships in. Never have problems.

glynn angle
03-13-2010, 10:10 AM
I own a courier business. Fedex and UPS often contract out certain deliveries. The thing that really "frost my ba$$'s in the fuel surcharge business. They pass along about 10% of the surcharge to the subcontractor. This is on items from their Electronic Warehouse's that have been in place for months. They aren't buying any fuel. They also take forever to pay the subcontractor. I no longer deal with them. Much of the damage occurs during the night as packages are sorted. When the supervisor steps out the part timers play games. Tossing for distance is a big one. Just talk to someone who has worked there. DHL tried to give the "big two" some serious competition but they lost tons of money trying to catch up. I don't see things ever changing. I just have my little niche with direct deliveries. Never a loss, never any damage.

Bill Ohio
03-13-2010, 11:36 AM
I mailed a money order from SC to WA Priority Mail with delivery confirmation on March 4. As of yesterday,March 12, it had made it to TX !!!!!
MC

You shouldn't waste money or time on mailing a letter via USPS Priority Mail. It will take longer, and cost a LOT more, than a regular first class stamp.

Whenever I sell something, I plead with buyers NOT to use anything but a first class stamp. It's fast, cheap, and NEVER gets lost. How many times has your utility bill or mortgage payment gotten lost? (Answer: never!)

Even so, some paranoid types somehow think that paying more for tracking, etc. will get them better service. Not compared to a first class stamp. No way. I love the USPS for flat rate priority mail boxes, and first class mail. I hate them for so-called "express" service. Never had it arrive on time, and it cost a bunch.

For next day air, as in letters and the like, you cannot beat FedEx. But I don't like them for anything else.

UPS Ground, for bulkier stuff, is a good bet.

None of them are good at everything, so you gotta choose accordingly.

And for crying out loud, if you send money, use a regular first class stamp. Figure two or three days from NY to CA. That's a great deal, and it's what they do best at the USPS.

If I get stuff that requires an adult signature in person, that's a PITA, and normally it gets returned to sender. I'm not going to wait in line at the Post Office for damn sure on a weekend, nor take time off work -- just so somebody sending me a couple hundred bucks can feel less paranoid. Stamp it, lick it, send it. Done.

zippy06
03-13-2010, 11:41 AM
It's the people that the end.
My UPS guy. Does not show up on Fridays. 10 min. from terminal.
FedEx does show up on Sat. Sometimes.
USPS. She had a bad back. Would not deliver boxes. No matter how small. At Christmas. The post office had some else deliver boxes.
A guy at work. His USPS person is dyslexic or just can't read. She delivers almost all his mail to the next street. And they are not good neighbors. They deny ever getting anything.

tenring
03-13-2010, 06:34 PM
I shipped a scope to Nightforce couple years ago and UPS charged me an extra $4 plus because they are in a rural area.

cwop
03-14-2010, 08:08 AM
ups has done this for quite awhile even to my commercial address in the country but i can understand.

figure the driver and truck expense maybe 4.00 doesnt even cover it!!

too bad for us.

bob

RLB 40X
03-14-2010, 08:30 AM
fedex has whole facilities for this,I work on material handling systems for fed ex,ups and some usps. In columbus ohio we installed a new sorter for a fedex hub that was strictly for resorting packages from fedex into usps system I didnt know they did it either till a couple years ago.Bob barnhart.

TomD
03-14-2010, 08:42 AM
I buy and sell a fair amount of gold and silver, mostly in the form of coins. Everybody, including the biggest dealers, uses USPS. For shipments over a thousand or two, registered and insured is as safe as it's possible to get on this planet shy of your own armored can. One of the biggest dealers let it be known that they had made registered shipments in the hundreds of thousands with no loss. I've made maybe two hundred shipments, including 5 or 6 registered, without incident.

akshooter
03-14-2010, 04:41 PM
Sent a pistol to my bother they said i had to pay next day air, paid the guy then he had the balls to tell me it should be there in 4 days.

Joe Duke
03-16-2010, 10:25 AM
Part of the issue seems to be the shipping rate you select.

At Midway for instance, they have a UPS "basic" rate that you can select as the least expensive delivery option. If you look at their rate explanation, it says delivery may be by UPS or by USPS. Its their option. In my case, I am in a rural area and have no carrier delivery. Only a post office box. Delivery via USPS means I have to drive 10 miles to the post office to pick up th item.

Selecting "UPS Ground" is more expensive but says it will be delivered by UPS to your address. Of course out here in the country, that still may not guarantee exact delivery. :(
Joe

bsekf
03-17-2010, 10:12 AM
USPS(Post Office) goes to every house 6 days a week and the mailman/lady knows you by your first name. The other guys, well they are the other guys. If the item is very valuable use Registered Mail. Expensive, but the safest way.

Bill, (ret, 37 yrs United States Post Office)

Joe Duke
03-17-2010, 05:47 PM
The mailman does NOT come to my house ever. I am in a rural location with no delivery. I do have a box at the local Post Office. I have to drive 10 miles one way to check it.

For many years, I lived in a large urban area and did have delivery either to my box in front of the house or to a central group of boxes in the neighborhood. That was not necessarily a guarantee of getting the right mail.

Joe

flatlander
03-20-2010, 03:05 PM
Our UPS driver has been working this route for over 20yrs., and is getting ready to retire in another month or so. He's a hunter/shooter, and belongs to our local gun club. He knows where my folks & sisters live & work, so if I give him advance notice when I'm going to be out of town for a few days, I don't have to worry about packages sitting outdoors while I'm away. OTOH, a year or so ago, while he was on vacation, a substitute driver left a package containing new BAT 3L action on my front steps (facing the county road), which I didn't find for a couple of days, as I park in my attached garage/shop, and seldom come in or go out of the front door.

The FedEx driver is also a friend-of-a-friend, a shooter, and always gives me a call on my cell phone when he's got a package for me. Couldn't ask for better service on this end from either company.

The local USPS postmistress is a good gal, and actively solicited my business when I started shipping stuff in connection with a part-time gunsmithing business.

The only memorable issue I've had with any of these folks was when FedEx tried to deliver a CMP Rem40X last year - I was roading our tractor down to the house in anticipation of receiving & signing for the package, when, from about 1/2mi. away, I saw the FedEx van drive into my yard. Not having the driver's cell # (this was from a different terminal than the above-mentioned driver), I couldn't do anything more than try to attract his attention by flashing the tractor's lights. That didn't work, so rather than have the 40X sit in their terminal over the weekend, I cleaned up a bit, jumped in the Hemi Magnum, picked up a ladyfriend, and drove the 60mi. to their terminal before closing time. I got there in time to sign for the rifle, had a good dinner with the ladyfriend, and got home in time to unpack & inspect the rifle. It's all about priorities....